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Technical Support

Please click the button below to visit our Support Centre.
There you can view our support documents, find out about
known problems and the solutions to them.

Precision Trading Group Limited Support Center

If you need to post a problem you are having,
you will require your Support Centre login.

If you have forgotten this, please click here. If you have not been issued a Support Centre login,
please e-mail: support@precisiontradinggroup.ltd.uk and we will issue one for you.


Remote support software enables our Technical Support team to resolve issues
quickly and effectively by connecting directly to your EPOS terminal or back office
computer, and control the unit from our offices.

Unlike alot of EPOS companies we dont charge our customers for remote support,
all our customers receive Remote Support when its necessary to use it for FREE.

Remote Support will only be used while the customer is on the telephone to our
Telephone Support agents. Calls Cost 45p a minute from a BT landline.
Lines Open: Monday to Sunday, 9:30am to 10:00pm

0905 667 0006
Calls Cost 45p a minute from a BT landline.
Lines Open: Monday to Sunday, 9:30am to 10:00pm

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